Update Customer API

The Update Customer API will help you in updating the existing customer details in the Kapture Database.

Update Customer.

POST https://<sub domain>.kapturecrm.com/ms/customer/customer/api/v1/add-update

NOTE: Please replace with your sub domain name in the API.

Authentication:

To access this API endpoint, you need to include your API key in the request headers. For authentication, use the following header:

Basic <Your Token>

Request Body

The request body should be a JSON object containing the details of the customer to be updated. Here are the list of parameters.

Name	Mandatory	Type	Description
customer_id	Yes	Number	The Id of the customer which is generated in Kapture Database
name	No	Text	Name of the customer
email	No	String	Email Address of the customer
phone	No	Number	Phone number of the customer

Body Request

{
    "customer_info": {
        "customer_name": "ABC",
        "phone": "9380491257",
        "email_id": "",
        "locality": "",
        "city": "",
        "state": "",
        "country": "India",
        "address": "jalsa",
        "type": "",
        "classification": "",
        "pincode": "",
        "customer_code": "",
        "customer_id": "191690263",
        "customer_assign_emp_name": "",
        "customer_assign_emp_code": "",
        "customer_assign_emp_email": "",
        "zone": "",
        "customer_remarks": "",
        "individual": false,
        "organization": true,
        "channel_partner": false,
        "remarks": "testing",
        "primary_source": "",
        "secondary_source": "",
        "tertiary_source": "",
        "additional_fields": {},
        "associate_fields": {},
        "update": false
    },
    "contact_info": [
        {
            "contact_id": "",
            "title": "no",
            "first_name": "Salman",
            "last_name": "Khan",
            "contact_person_name": "",
            "country_code": "",
            "contact_person_phone": "9380491257",
            "contact_person_email": "",
            "additional_contact_phone": "",
            "dob": "",
            "gender": "Male",
            "update": false,
            "matchEmailPhone": false
        }
    ],
    "enquiry_info": {
        "enquiry_id": "",
        "assign_emp_name": "",
        "assign_emp_code": "",
        "assign_emp_email": "",
        "round_robin_key": "",
        "next_follow_up_date": "",
        "action": "",
        "subStatus": "",
        "additional_fields": {},
        "associate_fields": {},
        "update": false,
        "remarks": "testing"
    }
}

Please map in the request body if there's any extra associate body according to your use case.

Response Body

The API responds with a JSON object containing the details of the updated customer. If successful, the response will include the customer ID and the other relevant information.

Response	Response Messages
{ ..., "status": "success"}	Customer data pushed successfully.
{"message": "Invalid Auth Key","status": "failed"}	Authorization key is either not passed in header, or incorrect, or expired/disabled
{"message": "Name, Email Id, and Phone Number required", "status": "failed"}	name and phone|email are either missing or empty in request body.

Response

{
    "status": "success",
    "customer": {
        "result": true,
        "customer_id": 191690263,
        "action": "CUSTOMER",
        "action_event": "UPDATE_CUSTOMER",
        "contact_id": 210006001
    },
    "message": "Customer Updated successfully !Contact Added successfully !"
}

Error Codes

Error Codes	Description
400	Bad Request - Invalid parameters or missing data
401	Unauthorized - Invalid or missing API key
403	Forbidden - Insufficient permissions
404	Not Found - Resource or endpoint not found
500	Internal Server Error - Server-side issue

Example of a working curl

cURL

curl --location 'https://devapi.kapturecrm.com/ms/customer/customer/api/v1/add-update' \
--header 'Content-Type: application/json' \
--header 'Authorization: Basic <Your Token>' \
--header 'Cookie: JSESSIONID=; _KAPTURECRM_SESSION=' \
--data '{
    "customer_info": {
        "customer_name": "ABC",
        "phone": "9380491257",
        "email_id": "",
        "locality": "",
        "city": "",
        "state": "",
        "country": "India",
        "address": "jalsa",
        "type": "",
        "classification": "",
        "pincode": "",
        "customer_code": "",
        "customer_id": "191690263",
        "customer_assign_emp_name": "",
        "customer_assign_emp_code": "",
        "customer_assign_emp_email": "",
        "zone": "",
        "customer_remarks": "",
        "individual": false,
        "organization": true,
        "channel_partner": false,
        "remarks": "testing",
        "primary_source": "",
        "secondary_source": "",
        "tertiary_source": "",
        "additional_fields": {},
        "associate_fields": {},
        "update": false
    },
    "contact_info": [
        {
            "contact_id": "",
            "title": "no",
            "first_name": "Salman",
            "last_name": "Khan",
            "contact_person_name": "",
            "country_code": "",
            "contact_person_phone": "9380491257",
            "contact_person_email": "",
            "additional_contact_phone": "",
            "dob": "",
            "gender": "Male",
            "update": false,
            "matchEmailPhone": false
        }
    ],
    "enquiry_info": {
        "enquiry_id": "",
        "assign_emp_name": "",
        "assign_emp_code": "",
        "assign_emp_email": "",
        "round_robin_key": "",
        "next_follow_up_date": "",
        "action": "",
        "subStatus": "",
        "additional_fields": {},
        "associate_fields": {},
        "update": false,
        "remarks": "testing"
    }
}'

Python

import requests
import json

url = "https://devapi.kapturecrm.com/ms/customer/customer/api/v1/add-update"

payload = json.dumps({
  "customer_info": {
    "customer_name": "ABC",
    "phone": "9380491257",
    "email_id": "",
    "locality": "",
    "city": "",
    "state": "",
    "country": "India",
    "address": "jalsa",
    "type": "",
    "classification": "",
    "pincode": "",
    "customer_code": "",
    "customer_id": "191690263",
    "customer_assign_emp_name": "",
    "customer_assign_emp_code": "",
    "customer_assign_emp_email": "",
    "zone": "",
    "customer_remarks": "",
    "individual": False,
    "organization": True,
    "channel_partner": False,
    "remarks": "testing",
    "primary_source": "",
    "secondary_source": "",
    "tertiary_source": "",
    "additional_fields": {},
    "associate_fields": {},
    "update": False
  },
  "contact_info": [
    {
      "contact_id": "",
      "title": "no",
      "first_name": "Salman",
      "last_name": "Khan",
      "contact_person_name": "",
      "country_code": "",
      "contact_person_phone": "9380491257",
      "contact_person_email": "",
      "additional_contact_phone": "",
      "dob": "",
      "gender": "Male",
      "update": False,
      "matchEmailPhone": False
    }
  ],
  "enquiry_info": {
    "enquiry_id": "",
    "assign_emp_name": "",
    "assign_emp_code": "",
    "assign_emp_email": "",
    "round_robin_key": "",
    "next_follow_up_date": "",
    "action": "",
    "subStatus": "",
    "additional_fields": {},
    "associate_fields": {},
    "update": False,
    "remarks": "testing"
  }
})
headers = {
  'Content-Type': 'application/json',
  'Authorization': 'Basic <Your Token>',
  'Cookie': 'JSESSIONID=; _KAPTURECRM_SESSION='
}

response = requests.request("POST", url, headers=headers, data=payload)

print(response.text)

Node.js

var request = require('request');
var options = {
  'method': 'POST',
  'url': 'https://devapi.kapturecrm.com/ms/customer/customer/api/v1/add-update',
  'headers': {
    'Content-Type': 'application/json',
    'Authorization': 'Basic <Your Token>',
    'Cookie': 'JSESSIONID=; _KAPTURECRM_SESSION='
  },
  body: JSON.stringify({
    "customer_info": {
      "customer_name": "ABC",
      "phone": "9380491257",
      "email_id": "",
      "locality": "",
      "city": "",
      "state": "",
      "country": "India",
      "address": "jalsa",
      "type": "",
      "classification": "",
      "pincode": "",
      "customer_code": "",
      "customer_id": "191690263",
      "customer_assign_emp_name": "",
      "customer_assign_emp_code": "",
      "customer_assign_emp_email": "",
      "zone": "",
      "customer_remarks": "",
      "individual": false,
      "organization": true,
      "channel_partner": false,
      "remarks": "testing",
      "primary_source": "",
      "secondary_source": "",
      "tertiary_source": "",
      "additional_fields": {},
      "associate_fields": {},
      "update": false
    },
    "contact_info": [
      {
        "contact_id": "",
        "title": "no",
        "first_name": "Salman",
        "last_name": "Khan",
        "contact_person_name": "",
        "country_code": "",
        "contact_person_phone": "9380491257",
        "contact_person_email": "",
        "additional_contact_phone": "",
        "dob": "",
        "gender": "Male",
        "update": false,
        "matchEmailPhone": false
      }
    ],
    "enquiry_info": {
      "enquiry_id": "",
      "assign_emp_name": "",
      "assign_emp_code": "",
      "assign_emp_email": "",
      "round_robin_key": "",
      "next_follow_up_date": "",
      "action": "",
      "subStatus": "",
      "additional_fields": {},
      "associate_fields": {},
      "update": false,
      "remarks": "testing"
    }
  })

};
request(options, function (error, response) {
  if (error) throw new Error(error);
  console.log(response.body);
});