Get FAQ Content API

The Get FAQ API Content API helps you to get you the content of the FAQ against the Category Id.

Get FAQ Content.

POST https://<sub domain>.kapturecrm.com/get-faq-contents.html

NOTE: Please replace with your sub domain name in the API.

Authentication:

To access this API endpoint, you need to include your API key in the request headers. For authentication, use the following header:

Basic <Your Token>

Request Body

The request body should be a JSON object containing the details of the FAQ Contents to be fetched. Here are the list of parameters.

[
    {
        "employee_id": "",
        "category_id": "5247",
        "start_index": "0",
        "end_index": "20"
    }
]

Response Body

The API responds with a JSON object containing the details of the all the contents inside that FAQ Category. If successful, the response will include the category ID and the other relevant information.

{
    "message": {
        "contents": [
            {
                "id": 18909,
                "title": "Is any warranty on Pens?",
                "detail": "Ball Pen shelf life is 2 years & Gel Pen 1 year. Warranty applicable on – Skip writing, Ink leakage, If ink dry & Replacement against manufacturing defects (temperature also affect on dryness of ink )",
                "type": "FAQ",
                "categoryId": 5247,
                "categoryName": "FAQ - Claro",
                "categoryPath": "5213/5215/5247/",
                "enabled": "Yes",
                "createDate": "08 Dec, 2023 17:21",
                "displayIndex": 0,
                "tags": ""
            },
            {
                "id": 18910,
                "title": "How much Distributor/ Super Distributor/ Retailer Margin?",
                "detail": "For More details please connect with our customer service team. Our customer service team is available on 18002092151 between 10 AM – 5.30 PM. You may also write to us at info@hamiltonindia.in for any complaints and sales.enquiry@hamiltonindia.in for any product related query.",
                "type": "FAQ",
                "categoryId": 5247,
                "categoryName": "FAQ - Claro",
                "categoryPath": "5213/5215/5247/",
                "enabled": "Yes",
                "createDate": "08 Dec, 2023 17:21",
                "displayIndex": 0,
                "tags": ""
            },
            {
                "id": 18911,
                "title": "How many Super Distributors or Distributors available in our Region?",
                "detail": "Each market has a different structure, Please send your enquiry to our email Id also confirm your contact so our Sales Manager will contact you.",
                "type": "FAQ",
                "categoryId": 5247,
                "categoryName": "FAQ - Claro",
                "categoryPath": "5213/5215/5247/",
                "enabled": "Yes",
                "createDate": "08 Dec, 2023 17:21",
                "displayIndex": 0,
                "tags": ""
            },
            {
                "id": 18912,
                "title": "How much CD available?",
                "detail": "For More details please connect with our customer service team. Our customer service team is available on 18002092151 between 10 AM – 5.30 PM. You may also write to us at info@hamiltonindia.in for any complaints and sales.enquiry@hamiltonindia.in for any product related query.",
                "type": "FAQ",
                "categoryId": 5247,
                "categoryName": "FAQ - Claro",
                "categoryPath": "5213/5215/5247/",
                "enabled": "Yes",
                "createDate": "08 Dec, 2023 17:21",
                "displayIndex": 0,
                "tags": ""
            },
            {
                "id": 18913,
                "title": "What is Credit Policy?",
                "detail": "For More details please connect with our customer service team. Our customer service team is available on 18002092151 between 10 AM – 5.30 PM. You may also write to us at info@hamiltonindia.in for any complaints and sales.enquiry@hamiltonindia.in for any product related query.",
                "type": "FAQ",
                "categoryId": 5247,
                "categoryName": "FAQ - Claro",
                "categoryPath": "5213/5215/5247/",
                "enabled": "Yes",
                "createDate": "08 Dec, 2023 17:21",
                "displayIndex": 0,
                "tags": ""
            },
            {
                "id": 18914,
                "title": "Which are the Ink Colours available?",
                "detail": "We have Blue, Black, Red, Green are primary colours in fancy colours Yellow, Orange, Pink, Magenta, Purple, Beige, Turquoise, Lime, Brown, Mocha.",
                "type": "FAQ",
                "categoryId": 5247,
                "categoryName": "FAQ - Claro",
                "categoryPath": "5213/5215/5247/",
                "enabled": "Yes",
                "createDate": "08 Dec, 2023 17:21",
                "displayIndex": 0,
                "tags": ""
            },
            {
                "id": 18915,
                "title": "Master packing all colour are available are single colours?",
                "detail": "Yes , all color having individual packing.",
                "type": "FAQ",
                "categoryId": 5247,
                "categoryName": "FAQ - Claro",
                "categoryPath": "5213/5215/5247/",
                "enabled": "Yes",
                "createDate": "08 Dec, 2023 17:21",
                "displayIndex": 0,
                "tags": ""
            },
            {
                "id": 18916,
                "title": "How GST on Pen & Markers & Stationery.",
                "detail": "On Pen & Markers 12 % , Stationery 18%",
                "type": "FAQ",
                "categoryId": 5247,
                "categoryName": "FAQ - Claro",
                "categoryPath": "5213/5215/5247/",
                "enabled": "Yes",
                "createDate": "08 Dec, 2023 17:21",
                "displayIndex": 0,
                "tags": ""
            },
            {
                "id": 18917,
                "title": "Is your product are recyclable?",
                "detail": "All our plastic parts can be re-cycled, as per legal terms.Before re-cycling, components should be dismantled and segregate RM wise.",
                "type": "FAQ",
                "categoryId": 5247,
                "categoryName": "FAQ - Claro",
                "categoryPath": "5213/5215/5247/",
                "enabled": "Yes",
                "createDate": "08 Dec, 2023 17:21",
                "displayIndex": 0,
                "tags": ""
            },
            {
                "id": 18918,
                "title": "Do you have Markers & what are the colors available?",
                "detail": "We do have Whiteboard Marker & Permanent Marker In 4 Colours- Blue,Black,Red,Green.",
                "type": "FAQ",
                "categoryId": 5247,
                "categoryName": "FAQ - Claro",
                "categoryPath": "5213/5215/5247/",
                "enabled": "Yes",
                "createDate": "08 Dec, 2023 17:21",
                "displayIndex": 0,
                "tags": ""
            },
            {
                "id": 18919,
                "title": "Do you sale Whiteboard Marker Board?",
                "detail": "No ,we do not sell the Board.",
                "type": "FAQ",
                "categoryId": 5247,
                "categoryName": "FAQ - Claro",
                "categoryPath": "5213/5215/5247/",
                "enabled": "Yes",
                "createDate": "08 Dec, 2023 17:21",
                "displayIndex": 0,
                "tags": ""
            },
            {
                "id": 18920,
                "title": "Do you sale Ball Pen Refill, Gel Pen Refill Individually?",
                "detail": "Yes, we offer Refill also.",
                "type": "FAQ",
                "categoryId": 5247,
                "categoryName": "FAQ - Claro",
                "categoryPath": "5213/5215/5247/",
                "enabled": "Yes",
                "createDate": "08 Dec, 2023 17:21",
                "displayIndex": 0,
                "tags": ""
            },
            {
                "id": 18921,
                "title": "Markers are refillable?",
                "detail": "Yes, Markers are Refillable.",
                "type": "FAQ",
                "categoryId": 5247,
                "categoryName": "FAQ - Claro",
                "categoryPath": "5213/5215/5247/",
                "enabled": "Yes",
                "createDate": "08 Dec, 2023 17:21",
                "displayIndex": 0,
                "tags": ""
            },
            {
                "id": 18922,
                "title": "Do you have Marker Ink?",
                "detail": "No ,we don’t have Maker Ink.",
                "type": "FAQ",
                "categoryId": 5247,
                "categoryName": "FAQ - Claro",
                "categoryPath": "5213/5215/5247/",
                "enabled": "Yes",
                "createDate": "08 Dec, 2023 17:21",
                "displayIndex": 0,
                "tags": ""
            },
            {
                "id": 18923,
                "title": "Do you have Glitter Ink Pen?",
                "detail": "Yes, we do have glitter ink also.",
                "type": "FAQ",
                "categoryId": 5247,
                "categoryName": "FAQ - Claro",
                "categoryPath": "5213/5215/5247/",
                "enabled": "Yes",
                "createDate": "08 Dec, 2023 17:21",
                "displayIndex": 0,
                "tags": ""
            },
            {
                "id": 18924,
                "title": "Do you have fountain Pen?",
                "detail": "No we don’t have fountain pen.",
                "type": "FAQ",
                "categoryId": 5247,
                "categoryName": "FAQ - Claro",
                "categoryPath": "5213/5215/5247/",
                "enabled": "Yes",
                "createDate": "08 Dec, 2023 17:21",
                "displayIndex": 0,
                "tags": ""
            }
        ]
    },
    "status": "success"
}

Error Codes

Example of a working curl

curl --location 'hamilton.kapturecrm.com/get-faq-contents.html' \
--header 'Authorization: Basic <Your Token>' \
--header 'Content-Type: application/json' \
--header 'Cookie: JSESSIONID=; JSESSIONID=' \
--data '[
    {
        "employee_id": "",
        "category_id": "5247",
        "start_index": "0",
        "end_index": "20"
    }
]'

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