# Get FAQ Content API ## Get FAQ Content. `POST` [https://\.kapturecrm.com/get-faq-contents.html](https://hamilton.kapturecrm.com/get-faq-contents.html)[ ](https://devapi.kapturecrm.com/select-customer-between-start-and-end-dates.html) {% hint style="info" %} ``` NOTE: Please replace with your sub domain name in the API. ``` {% endhint %} ### Authentication: To access this API endpoint, you need to include your API key in the request headers. For authentication, use the following header: ``` Basic ``` ### Request Body The request body should be a JSON object containing the details of the FAQ Contents to be fetched. Here are the list of parameters.\
NameMandatoryData FieldDescription
Category IdYescategory_idFAQ Contents to be searched based on category id. To get the system category ids, we can use the FAQ Category API
Start Date & End DateNostart_date, end_dateDate the FAQ content was created IN yyyy-mm-dd format
Employee IdNoemployee_idFAQ Contents created by
Start Index, End IndexYesstart_index, end_indexSince FAQ contents are huge data, so it is recommended to use start index and end index. By default start index will be 0 and end index will be 20
{% tabs %} {% tab title="Body Request" %} ```json [ { "employee_id": "", "category_id": "5247", "start_index": "0", "end_index": "20" } ] ``` {% endtab %} {% endtabs %} ### Response Body The API responds with a JSON object containing the details of the all the contents inside that FAQ Category. If successful, the response will include the category ID and the other relevant information. | Response | Response Messages | | -------------------------------------------------- | ----------------------------------------------------------------------------------- | | { ..., "status": "success"} | List of customers fetched successfully. | | {"message": "Invalid Auth Key","status": "failed"} | Authorization key is either not passed in header, or incorrect, or expired/disabled | {% tabs %} {% tab title="Response" %} ```json { "message": { "contents": [ { "id": 18909, "title": "Is any warranty on Pens?", "detail": "Ball Pen shelf life is 2 years & Gel Pen 1 year. Warranty applicable on – Skip writing, Ink leakage, If ink dry & Replacement against manufacturing defects (temperature also affect on dryness of ink )", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18910, "title": "How much Distributor/ Super Distributor/ Retailer Margin?", "detail": "For More details please connect with our customer service team. Our customer service team is available on 18002092151 between 10 AM – 5.30 PM. You may also write to us at info@hamiltonindia.in for any complaints and sales.enquiry@hamiltonindia.in for any product related query.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18911, "title": "How many Super Distributors or Distributors available in our Region?", "detail": "Each market has a different structure, Please send your enquiry to our email Id also confirm your contact so our Sales Manager will contact you.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18912, "title": "How much CD available?", "detail": "For More details please connect with our customer service team. Our customer service team is available on 18002092151 between 10 AM – 5.30 PM. You may also write to us at info@hamiltonindia.in for any complaints and sales.enquiry@hamiltonindia.in for any product related query.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18913, "title": "What is Credit Policy?", "detail": "For More details please connect with our customer service team. Our customer service team is available on 18002092151 between 10 AM – 5.30 PM. You may also write to us at info@hamiltonindia.in for any complaints and sales.enquiry@hamiltonindia.in for any product related query.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18914, "title": "Which are the Ink Colours available?", "detail": "We have Blue, Black, Red, Green are primary colours in fancy colours Yellow, Orange, Pink, Magenta, Purple, Beige, Turquoise, Lime, Brown, Mocha.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18915, "title": "Master packing all colour are available are single colours?", "detail": "Yes , all color having individual packing.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18916, "title": "How GST on Pen & Markers & Stationery.", "detail": "On Pen & Markers 12 % , Stationery 18%", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18917, "title": "Is your product are recyclable?", "detail": "All our plastic parts can be re-cycled, as per legal terms.Before re-cycling, components should be dismantled and segregate RM wise.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18918, "title": "Do you have Markers & what are the colors available?", "detail": "We do have Whiteboard Marker & Permanent Marker In 4 Colours- Blue,Black,Red,Green.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18919, "title": "Do you sale Whiteboard Marker Board?", "detail": "No ,we do not sell the Board.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18920, "title": "Do you sale Ball Pen Refill, Gel Pen Refill Individually?", "detail": "Yes, we offer Refill also.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18921, "title": "Markers are refillable?", "detail": "Yes, Markers are Refillable.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18922, "title": "Do you have Marker Ink?", "detail": "No ,we don’t have Maker Ink.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18923, "title": "Do you have Glitter Ink Pen?", "detail": "Yes, we do have glitter ink also.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18924, "title": "Do you have fountain Pen?", "detail": "No we don’t have fountain pen.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" } ] }, "status": "success" } ``` {% endtab %} {% endtabs %} ### Error Codes | Error Codes | Description | | ----------- | ------------------------------------------------ | | 400 | Bad Request - Invalid parameters or missing data | | 401 | Unauthorized - Invalid or missing API key | | 403 | Forbidden - Insufficient permissions | | 404 | Not Found - Resource or endpoint not found | | 500 | Internal Server Error - Server-side issue | ### Example of a working curl {% tabs %} {% tab title="cURL" %} ```json curl --location 'hamilton.kapturecrm.com/get-faq-contents.html' \ --header 'Authorization: Basic ' \ --header 'Content-Type: application/json' \ --header 'Cookie: JSESSIONID=; JSESSIONID=' \ --data '[ { "employee_id": "", "category_id": "5247", "start_index": "0", "end_index": "20" } ]' ``` {% endtab %} {% tab title="Python" %} ```python import requests import json url = "https://devapi.kapturecrm.com/select-customer-between-start-and-end-dates.html" payload = json.dumps([ { "start_date": "2024-05-02", "end_date": "2024-05-02" } ]) headers = { 'Authorization': 'Basic ', 'Content-Type': 'application/json', 'Cookie': 'JSESSIONID=; _KAPTURECRM_SESSION=' } response = requests.request("POST", url, headers=headers, data=payload) print(response.text) ``` {% endtab %} {% tab title="Node.js" %} ``` var request = require('request'); var options = { 'method': 'POST', 'url': 'https://devapi.kapturecrm.com/select-customer-between-start-and-end-dates.html', 'headers': { 'Authorization': 'Basic ', 'Content-Type': 'application/json', 'Cookie': 'JSESSIONID=; _KAPTURECRM_SESSION=' }, body: JSON.stringify([ { "start_date": "2024-05-02", "end_date": "2024-05-02" } ]) }; request(options, function (error, response) { if (error) throw new Error(error); console.log(response.body); }); ``` {% endtab %} {% endtabs %}