# Get FAQ Content API ## Get FAQ Content. `POST` [https://\.kapturecrm.com/get-faq-contents.html](https://hamilton.kapturecrm.com/get-faq-contents.html)[ ]() {% hint style="info" %} ``` NOTE: Please replace with your sub domain name in the API. ``` {% endhint %} ### Authentication: To access this API endpoint, you need to include your API key in the request headers. For authentication, use the following header: ``` Basic ``` ### Request Body The request body should be a JSON object containing the details of the FAQ Contents to be fetched. Here are the list of parameters.\
NameMandatoryData FieldDescription
Category IdYescategory_idFAQ Contents to be searched based on category id. To get the system category ids, we can use the FAQ Category API
Start Date & End DateNostart_date, end_dateDate the FAQ content was created IN yyyy-mm-dd format
Employee IdNoemployee_idFAQ Contents created by
Start Index, End IndexYesstart_index, end_indexSince FAQ contents are huge data, so it is recommended to use start index and end index. By default start index will be 0 and end index will be 20
{% tabs %} {% tab title="Body Request" %} ```json [ { "employee_id": "", "category_id": "5247", "start_index": "0", "end_index": "20" } ] ``` {% endtab %} {% endtabs %} ### Response Body The API responds with a JSON object containing the details of the all the contents inside that FAQ Category. If successful, the response will include the category ID and the other relevant information. | Response | Response Messages | | -------------------------------------------------- | ----------------------------------------------------------------------------------- | | { ..., "status": "success"} | List of customers fetched successfully. | | {"message": "Invalid Auth Key","status": "failed"} | Authorization key is either not passed in header, or incorrect, or expired/disabled | {% tabs %} {% tab title="Response" %} ```json { "message": { "contents": [ { "id": 18909, "title": "Is any warranty on Pens?", "detail": "Ball Pen shelf life is 2 years & Gel Pen 1 year. Warranty applicable on – Skip writing, Ink leakage, If ink dry & Replacement against manufacturing defects (temperature also affect on dryness of ink )", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18910, "title": "How much Distributor/ Super Distributor/ Retailer Margin?", "detail": "For More details please connect with our customer service team. Our customer service team is available on 18002092151 between 10 AM – 5.30 PM. You may also write to us at info@hamiltonindia.in for any complaints and sales.enquiry@hamiltonindia.in for any product related query.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18911, "title": "How many Super Distributors or Distributors available in our Region?", "detail": "Each market has a different structure, Please send your enquiry to our email Id also confirm your contact so our Sales Manager will contact you.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18912, "title": "How much CD available?", "detail": "For More details please connect with our customer service team. Our customer service team is available on 18002092151 between 10 AM – 5.30 PM. You may also write to us at info@hamiltonindia.in for any complaints and sales.enquiry@hamiltonindia.in for any product related query.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18913, "title": "What is Credit Policy?", "detail": "For More details please connect with our customer service team. Our customer service team is available on 18002092151 between 10 AM – 5.30 PM. You may also write to us at info@hamiltonindia.in for any complaints and sales.enquiry@hamiltonindia.in for any product related query.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18914, "title": "Which are the Ink Colours available?", "detail": "We have Blue, Black, Red, Green are primary colours in fancy colours Yellow, Orange, Pink, Magenta, Purple, Beige, Turquoise, Lime, Brown, Mocha.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18915, "title": "Master packing all colour are available are single colours?", "detail": "Yes , all color having individual packing.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18916, "title": "How GST on Pen & Markers & Stationery.", "detail": "On Pen & Markers 12 % , Stationery 18%", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18917, "title": "Is your product are recyclable?", "detail": "All our plastic parts can be re-cycled, as per legal terms.Before re-cycling, components should be dismantled and segregate RM wise.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18918, "title": "Do you have Markers & what are the colors available?", "detail": "We do have Whiteboard Marker & Permanent Marker In 4 Colours- Blue,Black,Red,Green.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18919, "title": "Do you sale Whiteboard Marker Board?", "detail": "No ,we do not sell the Board.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18920, "title": "Do you sale Ball Pen Refill, Gel Pen Refill Individually?", "detail": "Yes, we offer Refill also.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18921, "title": "Markers are refillable?", "detail": "Yes, Markers are Refillable.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18922, "title": "Do you have Marker Ink?", "detail": "No ,we don’t have Maker Ink.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18923, "title": "Do you have Glitter Ink Pen?", "detail": "Yes, we do have glitter ink also.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" }, { "id": 18924, "title": "Do you have fountain Pen?", "detail": "No we don’t have fountain pen.", "type": "FAQ", "categoryId": 5247, "categoryName": "FAQ - Claro", "categoryPath": "5213/5215/5247/", "enabled": "Yes", "createDate": "08 Dec, 2023 17:21", "displayIndex": 0, "tags": "" } ] }, "status": "success" } ``` {% endtab %} {% endtabs %} ### Error Codes | Error Codes | Description | | ----------- | ------------------------------------------------ | | 400 | Bad Request - Invalid parameters or missing data | | 401 | Unauthorized - Invalid or missing API key | | 403 | Forbidden - Insufficient permissions | | 404 | Not Found - Resource or endpoint not found | | 500 | Internal Server Error - Server-side issue | ### Example of a working curl {% tabs %} {% tab title="cURL" %} ```json curl --location 'hamilton.kapturecrm.com/get-faq-contents.html' \ --header 'Authorization: Basic ' \ --header 'Content-Type: application/json' \ --header 'Cookie: JSESSIONID=; JSESSIONID=' \ --data '[ { "employee_id": "", "category_id": "5247", "start_index": "0", "end_index": "20" } ]' ``` {% endtab %} {% tab title="Python" %} ```python import requests import json url = "https://devapi.kapturecrm.com/select-customer-between-start-and-end-dates.html" payload = json.dumps([ { "start_date": "2024-05-02", "end_date": "2024-05-02" } ]) headers = { 'Authorization': 'Basic ', 'Content-Type': 'application/json', 'Cookie': 'JSESSIONID=; _KAPTURECRM_SESSION=' } response = requests.request("POST", url, headers=headers, data=payload) print(response.text) ``` {% endtab %} {% tab title="Node.js" %} ``` var request = require('request'); var options = { 'method': 'POST', 'url': 'https://devapi.kapturecrm.com/select-customer-between-start-and-end-dates.html', 'headers': { 'Authorization': 'Basic ', 'Content-Type': 'application/json', 'Cookie': 'JSESSIONID=; _KAPTURECRM_SESSION=' }, body: JSON.stringify([ { "start_date": "2024-05-02", "end_date": "2024-05-02" } ]) }; request(options, function (error, response) { if (error) throw new Error(error); console.log(response.body); }); ``` {% endtab %} {% endtabs %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://dev.kapture.cx/kapture-api/reference/api-reference/get-faq-content-api.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.