Get Customer API

The Get Customer API will help you in getting the list of existing customer details in the Kapture Database.

Get Customer.

POST https://devapi.kapturecrm.com/search-customer-by-customer-id.html

NOTE: Please replace with your sub domain name in the API.

Authentication:

To access this API endpoint, you need to include your API key in the request headers. For authentication, use the following header:

Basic <Your Token>

Request Body

The request body should be a JSON object containing the details of the customer to be fetched. Here are the list of parameters. Note: Either of kapture_customer_id,email_id or phone is mandatory to fetch data.

Name	Mandatory	Type	Description
kapture_customer_id	Yes	Number	The Id of the customer which is generated in Kapture Database
email_id	No	String	Email Address of the customer
phone	No	Number	Phone number of the customer

Body Request

[
    {
        "kapture_customer_id": "191121684",
        "email_id": "[email protected]",
        "phone": "1234567890"
    }
]

Please map in the request body if there's any extra associate body according to your use case.

Response Body

The API responds with a JSON object containing the details of the updated customer. If successful, the response will include the customer ID and the other relevant information.

Response	Response Messages
{ ..., "status": "success"}	Customer data pushed successfully.
{"message": "Invalid Auth Key","status": "failed"}	Authorization key is either not passed in header, or incorrect, or expired/disabled
{"Customer Details": "Information given by you does not exist in our sytsem.","status": "failed"}	Details provided doesn't match with records available in the system.

Response

{
    "Customer Details": {
        "id": 191121684,
        "cmId": 1000298,
        "isOrganization": true,
        "name": "Sashank",
        "website": "",
        "address": " ",
        "state": "",
        "city": "",
        "country": "",
        "latitude": "",
        "longitude": "",
        "currentStatus": "N",
        "generationDate": "May 2, 2024 4:15:42 PM",
        "creatorId": 0,
        "channelPartnerId": 0,
        "remarks": "",
        "ratePlanId": 0,
        "customerCode": "",
        "isChannelPartner": false,
        "pinCode": "",
        "campaignId": 0,
        "campaignItemId": 0,
        "campaignActivityId": 0,
        "totalNoOfEnquiries": 1,
        "feedbackOnCustomer": "0",
        "contacts": [
            {
                "id": 209432475,
                "cmId": 1000298,
                "leadId": 191121684,
                "contactPerson": "Sashank",
                "gender": " ",
                "phone": "9380491326",
                "additionalPhone": "",
                "email": "[email protected]",
                "isPrimaryContact": true,
                "isActive": true,
                "generationDate": {
                    "year": 2024,
                    "month": 4,
                    "dayOfMonth": 2,
                    "hourOfDay": 16,
                    "minute": 15,
                    "second": 42
                },
                "parentContactId": 0,
                "subOfficeId": 0,
                "creatorId": 0,
                "age": 0,
                "maritalStatus": " ",
                "isGuest": false,
                "phoneCountryCode": "",
                "enquiryId": 0,
                "orderId": 0,
                "isMergeEnable": false,
                "isMobileMasked": false,
                "isEmailMasked": false,
                "showBirthYear": false
            }
        ],
        "imageReferenceId": "CUS_2024-05-02 16:15:42.249",
        "classification": "",
        "customerType": "",
        "customerLevel": 0,
        "zone": 0,
        "companyParentId": 0,
        "assignedToId": 0,
        "maxCreditAmt": 0.0,
        "maxCreditPeriod": 0,
        "historyEmpId": 0,
        "channelPartnerEmpId": 0,
        "deleted": false,
        "companyStatus": "A",
        "isExistingCustomer": false,
        "isExistingContact": false,
        "syncStatus": false,
        "syncdLocationId": "0",
        "crossRemarks": "",
        "syncedStepNumber": 0,
        "outStandingAmount": 0.0,
        "salesAdminZone": 0,
        "referralId": 0,
        "isApi": false
    },
    "status": "success"
}

Error Codes

Error Codes	Description
400	Bad Request - Invalid parameters or missing data
401	Unauthorized - Invalid or missing API key
403	Forbidden - Insufficient permissions
404	Not Found - Resource or endpoint not found
500	Internal Server Error - Server-side issue

Example of a working curl

cURL

curl --location 'https://devapi.kapturecrm.com/search-customer-by-customer-id.html' \
--header 'Authorization: Basic <Your Token>' \
--header 'Content-Type: application/json' \
--header 'Cookie: JSESSIONID=; _KAPTURECRM_SESSION=' \
--data-raw '[
    {
        "kapture_customer_id": "191121684",
        "email_id": "[email protected]",
        "phone": "1234567890"
    }
]'

Python

Node.js