# Reference

- [API Reference](/kapture-api/reference/api-reference.md): Kapture’s APIs are organized around REST. Our APIs have predictable resource-oriented URLs, accepts form-encoded request bodies, returns JSON-encoded responses, and uses standard HTTP response codes,
- [Add Ticket API](/kapture-api/reference/api-reference/add-ticket-api.md): The Add Ticket API section allows users to create new tickets from external sources within the Kapture environment.
- [Update Ticket API](/kapture-api/reference/api-reference/update-ticket-api.md): The Update Ticket API section allows users to modify existing ticket information sourced from external systems. Through this API, users can seamlessly update ticket details accordingly.
- [Get Ticket API](/kapture-api/reference/api-reference/get-ticket-api.md): The Get Ticket API section allows users to get the existing ticket information sourced from external systems. Through this ,users can seamlessly fetch the details against the ticket by the ticket id.
- [Pull Ticket API by Date Range](/kapture-api/reference/api-reference/pull-ticket-api-by-date-range.md): The Pull Ticket API section allows users to get the existing ticket information sourced from external systems which were created particularly on the specific dates
- [Add Customer API](/kapture-api/reference/api-reference/add-customer-api.md): The Add Customer API will help you in creating/adding customer in the Kapture Database.
- [Update Customer API](/kapture-api/reference/api-reference/update-customer-api.md): The Update Customer API will help you in updating the existing customer details in the Kapture Database.
- [Get Customer API](/kapture-api/reference/api-reference/get-customer-api.md): The Get Customer API will help you in getting the list of existing customer details in the Kapture Database.
- [Pull Customer API by Date Range](/kapture-api/reference/api-reference/pull-customer-api-by-date-range.md): The Pull Customer API will help you in getting the list of existing customer in the Kapture Database for the given date range.
- [Add Order API](/kapture-api/reference/api-reference/add-order-api.md): The add order API will allow us in adding the order against the customer in the system.
- [Update Order API](/kapture-api/reference/api-reference/update-order-api.md): The Update order API will allow us in updating the already added order against the customer in the system.
- [Pull Order API](/kapture-api/reference/api-reference/pull-order-api.md): The Pull order API will allow us in fetching the already existing order in the system.
- [Get FAQ Content API](/kapture-api/reference/api-reference/get-faq-content-api.md): The Get FAQ API Content API helps you to get you the content of the FAQ against the Category Id.
- [Get FAQ Category API](/kapture-api/reference/api-reference/get-faq-category-api.md): The Get FAQ Category API will help us to get all the category along with the Id's.
- [Search FAQ Content API](/kapture-api/reference/api-reference/search-faq-content-api.md): The Search FAQ Content API will help you get the contents related to the title provided.