Add Customer API

The Add Customer API will help you in creating/adding customer in the Kapture Database.

Add Customer.

POST https://<sub domain>.kapturecrm.com/ms/customer/customer/api/v1/add-update

NOTE: Please replace with your sub domain name in the API.

Authentication:

To access this API endpoint, you need to include your API key in the request headers. For authentication, use the following header:

Basic <Your Token>

Request Body

The request body should be a JSON object containing the details of the customer to be added. Here are the list of parameters. Note:- Combination of name and phone or name and email is required to push customer data.

Name	Mandatory	Type	Description
name	Yes	Text	Name of the Customer
phone	Yes	Number	Phone Number of the customer
email	Yes	String	Email Address of the customer
contact_person_phone	Yes	Number	One of the contact info is needed among the email and phone inside the contact_info JSON
contact_person_email	Yes	String	One of the contact info is needed among the email and phone inside the contact_info JSON

Body Request

{
    "customer_info": {
        "customer_name": "ABC",
        "phone": "9380491387",
        "email_id": "",
        "locality": "",
        "city": "",
        "state": "",
        "country": "India",
        "address": "jalsa",
        "type": "",
        "classification": "",
        "pincode": "",
        "customer_code": "",
        "customer_id": "",
        "customer_assign_emp_name": "",
        "customer_assign_emp_code": "",
        "customer_assign_emp_email": "",
        "zone": "",
        "customer_remarks": "",
        "individual": false,
        "organization": true,
        "channel_partner": false,
        "remarks": "testing",
        "primary_source": "",
        "secondary_source": "",
        "tertiary_source": "",
        "additional_fields": {},
        "associate_fields": {},
        "update": false
    },
    "contact_info": [
        {
            "contact_id": "",
            "title": "no",
            "first_name": "Sashankk",
            "last_name": "Goenkaaa",
            "contact_person_name": "",
            "country_code": "",
            "contact_person_phone": "9380491387",
            "contact_person_email": "",
            "additional_contact_phone": "",
            "dob": "",
            "gender": "Male",
            "update": false,
            "matchEmailPhone": false
        }
    ],
    "enquiry_info": {
        "enquiry_id": "",
        "assign_emp_name": "",
        "assign_emp_code": "",
        "assign_emp_email": "",
        "round_robin_key": "",
        "next_follow_up_date": "",
        "action": "",
        "subStatus": "",
        "additional_fields": {},
        "associate_fields": {},
        "update": false,
        "remarks": "testing"
    }
}

Please map in the request body if there's any extra associate body according to your use case.

Response Body

The API responds with a JSON object containing the details of the created customer. If successful, the response will include the customer ID and the other relevant information.

Response	Response Messages
{ ..., "status": "success"}	Customer data pushed successfully.
{"message": "Invalid Auth Key","status": "failed"}	Authorization key is either not passed in header, or incorrect, or expired/disabled
{"message": "Name, Email Id, and Phone Number required", "status": "failed"}	name and phone|email are either missing or empty in request body.

Response

{
    "status": "success",
    "customer": {
        "result": true,
        "customer_id": 191690263,
        "action": "CUSTOMER",
        "action_event": "ADD_CUSTOMER",
        "contact_id": 210004093
    },
    "message": "Customer Added successfully !Contact Added successfully !"
}

Error Codes

Error Codes	Description
400	Bad Request - Invalid parameters or missing data
401	Unauthorized - Invalid or missing API key
403	Forbidden - Insufficient permissions
404	Not Found - Resource or endpoint not found
500	Internal Server Error - Server-side issue

Example of a working curl

cURL

curl --location 'https://devapi.kapturecrm.com/ms/customer/customer/api/v1/add-update' \
--header 'Content-Type: application/json' \
--header 'Authorization: Basic <Your Token>' \
--header 'Cookie: JSESSIONID=; _KAPTURECRM_SESSION=' \
--data '{
    "customer_info": {
        "customer_name": "ABC",
        "phone": "9380491357",
        "email_id": "",
        "locality": "",
        "city": "",
        "state": "",
        "country": "India",
        "address": "jalsa",
        "type": "",
        "classification": "",
        "pincode": "",
        "customer_code": "",
        "customer_id": "",
        "customer_assign_emp_name": "",
        "customer_assign_emp_code": "",
        "customer_assign_emp_email": "",
        "zone": "",
        "customer_remarks": "",
        "individual": false,
        "organization": true,
        "channel_partner": false,
        "remarks": "testing",
        "primary_source": "",
        "secondary_source": "",
        "tertiary_source": "",
        "additional_fields": {},
        "associate_fields": {},
        "update": false
    },
    "contact_info": [
        {
            "contact_id": "",
            "title": "no",
            "first_name": "",
            "last_name": "",
            "contact_person_name": "",
            "country_code": "",
            "contact_person_phone": "9380491357",
            "contact_person_email": "",
            "additional_contact_phone": "",
            "dob": "",
            "gender": "Male",
            "update": false,
            "matchEmailPhone": false
        }
    ],
    "enquiry_info": {
        "enquiry_id": "",
        "assign_emp_name": "",
        "assign_emp_code": "",
        "assign_emp_email": "",
        "round_robin_key": "",
        "next_follow_up_date": "",
        "action": "",
        "subStatus": "",
        "additional_fields": {},
        "associate_fields": {},
        "update": false,
        "remarks": "testing"
    }
}'

Python

Node.js